Published inIBM DesignBecoming a better facilitator one workshop at a timeSome tips from field experience on how to handle complex engagements and effectively guide your team to successful outcomes.May 71May 71
Augmenting users or replacing them?A rule of thumb to know before deciding to speak about AIApr 29Apr 29
AI in search experience and knowledge buildingThese thoughts are from my article on UX Matters and were published on December 2023 and largely inspired by our work with Polaris Media.Apr 26Apr 26
Designing for Uncertainty and System ChangeThe UX and Service Design job get yet more intriguing, as AI is changing some of its fundamentals.Sep 24, 2023Sep 24, 2023
Ho to balance Human and Machine Agency in AI augmented ExperiencesMaking the case for collaboration with Intelligent systems.Sep 24, 2023Sep 24, 2023
Published inCriticalSessionsDesign research? A mesmerising lens on human beings.As I look back in hindsight to a research project that initiated me to design research, I still feel gutted about the breadth and…Dec 28, 2020Dec 28, 2020
Published inCriticalSessionsPulling off quick user research with Google analytics and social media analysisHow can you get an understanding of your users when extensive field study or in person interviews are simply not viable?Dec 9, 2020Dec 9, 2020
Published inCriticalSessionsBuilding teamwork resilience during the Italian lockdownWhat the coronavirus and self-isolation are teaching me about collaboration, remote working and overcoming creative blocks.Dec 7, 2020Dec 7, 2020
Published inCriticalSessionsHow will behaviours and power relations change in our “online next nature”?Charting the impact of the Online Disinhibition Effect on our professional and social dynamics.Apr 14, 2020Apr 14, 2020
